Welcome to EHL HumanX Summit

At its core, HumanX stands for Human Experience, Human-centric Excellence and Experimentation. It’s a space to explore how empathy, creativity, and human-centric thinking can shape the way we lead, work, and live. HumanX embodies the evolving story of what it means to be human in a rapidly transforming world. The “X” represents the intersections where humanity meets change and technology, where innovation meets emotion, and where new forms of connection - both digital and human - are continuously redefined. It also represents the experience itself: how we feel, grow and relate in an increasingly complex environment. 

Powered by the EHL Innovation Hub, the Summit invites us to expand the boundaries of human potential and to reimagine a shared future, one where humanity remains at the center of progress. 

 

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What to expect

The EHL HumanX Summit, powered by the EHL Innovation Hub, brings together visionaries from hospitality, travel, and service industries for two transformative days of leading with hearts, hands, and minds:

  • Inspiring talks and fireside chats with industry leaders
  • Cutting-edge research findings and trends
  • Hands-on workshops and challenges
  • Immersive -  and gastronomic experiences
  • Curated matchmaking and networking

It’s more than a summit, it’s where bold ideas turn into real solutions.

Summit 2026 Agenda

Leading with humanity: Where connection and care drive strategy

Building on the essence of HumanX, the 2026 edition explores what it truly means to lead with humanity in an age of transformation. 
In a world driven by speed, innovation and technological advancement, genuine connection has become both a differentiator and a strategy. This year’s Summit invites leaders to design organizations and experiences where empathy, authenticity and care become core competencies, not soft skills. Rooted in hospitality’s timeless ethos of service and care, this theme demonstrates how economic success and human flourishing can reinforce one another. 

It calls on every actor to cultivate more connected, compassionate and people-centered systems and cultures. 

Tuesday 19th May 2026

Day 1
Kick-off day

A day to explore what’s next: bringing together fresh research, trend insights, and real conversations on the shifts, tensions, and opportunities shaping the future of hospitality and human experience within a fast changing and complex environment.

1
8:00-10:00 | Arrival & Connection
Registration, Breakfast, and Networking
2
10:00–12:00 | Opening
Opening Sessions, Keynote, Panel & Fireside Chat
3
12:00–14:00 | Experiential Networking Lunch
4
14:00–16:00 | HumanX Deep Dives​
Interactive sessions, viewpoint, panel, meet the leader, sports & leadership workshop
5
16:00–16:30 | Recharge & Network​
Coffee break with guided networking
6
16:30–18:30 | Leadership, Culture & Impact​
Keynotes, panels, and interactive experiences on leading with humanity, luxury, culture, diversity, and collective impact.​
7
18:30–21:30 | Networking Cocktail & Dinner
Wednesday 20th May 2026

Day 2
Open Innovation day

Role up your sleves and dive into a day of collaboration and creativity, featuring real-world open innovation cases, project showcases, industry challenges, and live matchmaking sessions connecting startups, corporates, and partners.

1
08:00–09:00 | Networking Breakfast
2
09:00-10:45 | Open Innovation Kick-Off
Open Innovation kick-off session, real-life use cases & keynotes
3
10:45–11:15 | Recharge & Network​
Coffee break with guided networking
4
11:15–13:00 | Innovation Workshops
Innovation ecosystems & challenges, workshops & games
5
13:00–15:00 | Food Innovation Lunch
Immersive Food Innovation Lunch, powered by F&B start-ups
6
15:00–17:00 | Innovation in Action
Hands-on workshops, immersive innovation experiences & challenges
7
17:00–17:30 | Recharge & Network
​Coffee break with guided networking
8
17:30–18:30 | Awards, Highlights & Closing Session
9
18:30–20:00 | Closing Cocktail

Our 2026 Speakers & Contributors

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Dr. Carole Ackermann

Chairwoman and President of EHL

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Dr. Markus Venzin

CEO EHL Group

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Dr. Valentina Clergue

Assistant Professor of Marketing at EHL Hospitality Business School

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Nicola Gryczka Kirsch

Social Entrepreneur, Innovator and Entrepreneur in Residence

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Andrea Monti

CEO of EHL Next

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Dr. Alessandro Inversini

Full Professor in Marketing at EHL Hospitality Business School 

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Dr. Carole Ackermann

Chairwoman and President of EHL

LinkedIn

Passion for innovation - that's what drives Carole Ackermann. With a doctorate in business administration, she has over 25 years of management experience in the management of SMEs and large companies. She is the President and Chairman of the renowned hotel management school EHL Group 

in Lausanne, Vice President of BVZ Holding with the most beautiful train to the Gornergrat, and a member of the Board of Directors of Allianz Suisse, BKW and BNP Paribas in Switzerland. As co-founder of Diamondscull AG, she invests in start-up companies in the technology sector and supports female entrepreneurial talent and the innovation network of Swiss Food & Nutrition Valley. She has been a lecturer at the University of St. Gallen, where she has shown great commitment to giving students insights into practice and the courage to be an entrepreneur.  

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Dr. Markus Venzin

CEO EHL Group

LinkedIn

Before joining EHL Group, Markus was a Full Professor of Global Strategy at the Management and Technology Department of Bocconi University and Dean of Innovation at Bocconi University. He is also the Managing Partner of Corporate Hangar, an innovation catalyst that supports large firms by creating the infrastructure for serial innovation.  

He obtained his PhD in Strategy and Organization from the University of St. Gallen and has since worked as a strategist in several industries, including manufacturing, financial services and fashion. He has also founded his own consulting firm and served as a member of supervisory and advisory boards of several multinational firms.   

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Dr. Valentina Clergue

Assistant Professor of Marketing at EHL Hospitality Business School

LinkedIn

Valentina Clergue, Ph.D., is an Assistant Professor of Marketing at EHL Hospitality Business School, where she teaches Principles of Marketing, Guest Experiences, and Digital Marketing Strategies. Her research focuses on well-being in services for both guests and employees, the way AI and autonomous products are changing consumer experiences as well as on sustainable consumption. 

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Nicola Gryczka Kirsch

Social Entrepreneur, Innovator and Entrepreneur in Residence

LinkedIn

Nicola Gryczka Kirsch is a change-maker, social entrepreneur, and expert in food systems change, regenerative hospitality, and innovation. As an Entrepreneur in Residence at the EHL Innovation Hub, she is dedicated to shaping sustainable solutions in hospitality and beyond. She holds leadership roles and recognitions with the Social Gastronomy Movement, IMAGINE, and Ashoka, driving collaboration and social innovation. A passionate TEDx and motivational speaker, she inspires action toward a regenerative and equitable future. 

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Andrea Monti

CEO of EHL Next

LinkedIn

With over 25 years of international experience in corporate business, start-ups, people management, Andrea is passionate about innovation, impact, and sustainability. He fosters and deliver sustainable innovation for the whole EHL Group, helping students, alumni, and the global EHL community of founders and partners to grow and make an impact. 
He also acts as a pro-bono mentor and advisor for start-ups and organizations on business strategy, go-to-market, fundraising, impact, and business KPIs. Andrea is also a guest lecturer in several organizations and academies and a board member of impact ventures and foundations.

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Dr. Alessandro Inversini

Full Professor in Marketing at EHL Hospitality Business School 

LinkedIn

Alessandro Inversini is a Full Professor of Marketing at EHL – Hospitality Business School, specializing in Digital Communication and Digital Transformation. His research explores Regenerative Economies, contributing to various funded projects. Collaborating with global pioneers, he plays a key role in advancing regeneration within travel, tourism, and hospitality.

Get involved

Join us in shaping the future of service, travel, and hospitality at the EHL HumanX Summit 2026.

Whether you’re looking to amplify your brand, showcase innovations, or co-create bold solutions, this is your chance to take part in a high-impact ecosystem of global leaders, startups, and changemakers.

Choose how you’d like to get involved — from sponsorships and booth activations to challenge collaborations or speaker opportunities. Our team will connect with you to explore the best fit.

  • Become a sponsor – amplify your brand and spark real dealflow
  • Have a booth – showcase your products, services, or F&B concept
  • Give a challenge – present a real-world problem to be solved by innovators
  • Speak or contribute – share your vision on stage
  • Become a student volunteer - support the summit, gain rewarding experience and connect with key industry players

Complete the form below to express your interest and join us on campus for two days of bold ideas, real collaborations, and meaningful impact.

Put your brand in the spotlight!

Book a booth to showcase your latest products, services, or innovative solutions to a global audience of hospitality, travel, and service industry leaders. Benefit from high visibility, direct engagement opportunities, and meaningful conversations with decision-makers, investors, and innovators throughout the Summit.

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F&B Start-ups: Showcase your innovative food or beverage concept

We will feature 20 carefully curated food start-ups and exhibitors during lunch on both days of the event, offering participants an immersive and dynamic food experience. Interested in showcasing your concept?

Need Accommodation?

On-campus accommodation is available in limited quantity and allocated on a first-come, first-served basis.
 
To request a room, please complete the form via the link below:

For any questions or assistance, please contact Housing-Parking@ehl.ch

Co-creation Partner

Content Partners

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EHL Open Innovation Summit 2025

The inaugural EHL Open Innovation Summit 2025 brought together 400 participants, 48 speakers from 20+ countries, and 25 student volunteers for 1.5 days of connection, learning and real-time co-creation.

Summit 2025 videos



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